Privacy Policy

MailPing is designed to report only what can be technically observed and defensibly proven. This policy explains what data we collect, why we collect it, and how it is used.

What MailPing Does

MailPing provides email delivery and open tracking using uniquely generated image URLs. When an email client requests one of these images, MailPing records the event.

Information We Collect

When a tracking image is requested, MailPing may record:

  • Date and time of the request
  • A unique tracking identifier
  • Technical request metadata (such as headers sent by the email client)

MailPing does not attempt to identify individuals. We do not collect names, email addresses, message content, or personal identity information.

How Information Is Used

Collected data is used solely to:

  • Determine whether a message was delivered
  • Determine whether a message was opened
  • Display delivery and open counts to the sender

Repeated signals from the same environment are not inflated and do not increase counts.

Cookies and Tracking Technologies

MailPing does not use tracking cookies for behavioral advertising or cross-site tracking. Limited cookies or local storage may be used to support application functionality.

For more details, see our Cookies Policy.

Data Retention

Raw tracking events are retained to ensure reporting accuracy and system integrity. Interpretation of these events may evolve, but raw data is preserved.

Third Parties

MailPing does not sell or share tracking data with third parties. Infrastructure providers may process data strictly to operate the service.

Changes to This Policy

This policy may be updated as MailPing evolves. Changes will be posted on this page.

Contact

If you have questions about this policy, please contact the MailPing operator.